Select a letter, so that the appropriate terms are indicated to you.

  [A]  [B]  [C]  [D]  [E]  [F]  [G]  [H]  [I]  [J]  [K]  [L]  [M]
  [N]  [O]  [P]  [Q]  [R] [S]  [T]  [U]  [V]  [W]  [X]  [Y]  [Z]

• Security Assessment
  
  
• Security Information Management (SIM)
  
  
• Security Monitoring
  
  
• Server
  A computer that is connected to a network and provides software functions that are used by other computers.
  
• Server Performance Management
  
  
• Service Capacity Management
  
  
• Service Level
  Measured and reported achievement against one or more service level targets. Service Level is sometimes used as an informal term to mean service level target.
  
• Service Level Agreement (SLA)
  An agreement between an IT service provider and a customer. The SLA describes the IT service, documents service level targets and specifies the responsibilities of the IT service provider and the customer. A single SLA may cover multiple IT services or multiple customers.
  
• Service Level Management
  
  
• Single Point of Failure
  Any configuration item that can cause an Incident when it fails and for which a countermeasure has not been implemented. A SPOF may be a person or a step in a process or activity, as well as a component of the IT infrastructure.
  
• Spectrum