A logical model of the entire IT infrastructure is available through the use of configuration management. This model results from identifying, controlling, maintaining and verifying of all versions verifying all the existing elements in the configuration.

Benefits of Configuration Management:

• provides information about all IT components 
• analyses the organisation’s information requirements 
• establishes structures and rules for data composition 
• identifies and monitors the processes for the related data 
• subjects saved data and processes to periodic tests 
• initiates necessary improvements