The software maintenance service ensures that you and your product remain up to date.

Software Maintenance Services:

• receive and deal with product errors and call in the supplier if necessary
• provide patches and bug fixes
• provide new versions, which are approved by the manufacturer

Integration and configuration problems are not included in software maintenance services but are included in the helpdesk service. On-site support is charged according to the current pricelist.

Availability:
Mo - Fr 8am - 12am
Mo - Fr 2pm - 5pm

No availability on Swiss federal holidays (except through extended helpdesk hours).